Flare Terms of Use

Effective date: 05-31-24

 

The Summary

Hello. You should read these terms and conditions in full because they apply every time you visit Flare and use any of its features. However, just in case you ever need a reminder of the main points, here’s a quick summary:

A. If you are under the age of 18 then unfortunately you can’t use Flare yet because it’s a meeting place for adults only.

B. If you post any content that actually belongs to someone else and they get annoyed (or even call in their lawyers), we are not in the firing line. You have to take responsibility for what you post.

C. We’re not responsible for anything that you post or say while you are on Flare and we don’t assume any obligation to monitor the content of the site, but if we do see or someone alerts us that you have posted something that we think is inappropriate then we are allowed at our discretion to remove it.

D. Please refer to our Community Guidelines for additional Dos and Don’ts, and information on staying safe.

E. If you are concerned about how your data is being used by Flare then please refer to our Privacy Policy, which explains how we treat your personal data and protect your privacy when you use Flare. By using Flare, you acknowledge that we can use such data in accordance with our Privacy Policy.

 

The full legal bit

This Terms of Use (this "Agreement") is made between Light Cone Pte. Ltd. (the "Flare", the "Website", the "Application", "we", "us" or "our")and the user of Flare and its affiliate services ("You" or "Member") with respect to communications with other members and other online  services provided by Flare (the "Service").

By clicking "Sign Up" on the registration forms, You indicate Your acceptance of all the terms and conditions of this Agreement and your registration on Flare.

IF YOU DO NOT AGREE WITH THE TERMS AND CONDITIONS OF THIS AGREEMENT, DO NOT CLICK ON "SIGN UP" BUTTON, ONCE THE BUTTON IS CLICKED YOU ARE BOUND BY THE TERMS OF THIS AGREEMENT REGARDLESS OF WHETHER OR NOT YOU REGISTER FOR OR PURCHASE THE SERVICE. THE TERMS AND CONDITIONS OF THIS AGREEMENT ARE SUBJECT TO CHANGE BY Flare AT ANY TIME, EFFECTIVE UPON NOTICE TO YOU, WHICH NOTICE SHALL BE DEEMED TO HAVE BEEN PROVIDED UPON OUR POSTING OF THE CURRENT VERSION OF THIS AGREEMENT ON THE WEBSITE UPON OUR UPDATING THE APPLICATION WITH THE CURRENT VERSION OF THIS AGREEMENT.

 

1. Eligibility

By registering on Flare, You represent and warrant that

A. You are at least 18 years old;

B. You are not a person who is barred from using the Service under the laws of the United States or any other applicable jurisdiction;

C. You will comply with this Agreement and all applicable local, state, national and international laws, rules, and regulations; and

D. You have never been convicted of a felony or indictable offense (or crime of similar severity), a sex crime, or any crime involving violence, and that you are not required to register as a sex offender with any state, federal or local sex offender registry.

Membership in the Service and registration on Flare is void where prohibited. By using Flare, You represent and warrant that You have the right, authority, and capacity to enter into this Agreement and to abide by all of the terms and conditions of this Agreement. All information supplied when registering MUST be accurate, true, and complete in all respects. Where the identification provided is inaccurate or incomplete, suspension of the account may occur until identity verification has been satisfactorily completed, based on our independent judgment. You may not authorize others to use Your membership, and You may not assign or otherwise transfer Your account to any other person or entity. You must keep your password and all account details secret and confidential as you are responsible for use of the Service from your account and any other activities taking place on your account. Any transactions on your account will stand if your username and password have been entered correctly.

 

2. Term

You can create an account via manual registration, or by using your Google, Facebook, or Phone Number(collectively, "Third-party Account") login details. If you create an Account using your Third-party Account login details, you authorise us to access, display and use certain information from your Third-party Account.

For more information about what information we use and how we use it, please check out our Privacy Policy.

By using the Service, you consent to receive SMS messages from us for purposes including, but not limited to, account verification, service updates, and promotional offers. You can opt-out of receiving SMS messages at any time by following the instructions provided in the message or by contacting our customer support.

You may terminate Your membership at any time, for any reason, effective upon receipt of Your written notice of termination by Flare email: flare_app@outlook.com.

Flare may terminate Your membership for any reason, with or without explanation, effective upon sending a notice to Your email address provided at registration, or to any other email address provided by You to Flare. Upon termination by Flare without cause, You shall receive a refund, pro rata, of any paid fees that Flare has received from You.

If Your membership with Flare is terminated by reason of violation of this Agreement, or at Your request, You will not be entitled to, nor shall Flare be liable to You, for any refund of unused fees for using Flare or its additional services. Used Pay service are non-refundable, except as provided in this Agreement. Notwithstanding Your membership being terminated, this Agreement will remain in full effect.

 

3. Non-Commercial Use By Members

It is completely forbidden to use Flare for any kind of commercial purpose; it is only intended for the personal use of individual Members. Entities such as businesses, organizations, and companies are not allowed to become Members or use the Service or the Website/Application for any kind of purpose. Investigations will be conducted into any unlawful or unauthorized use of the Website/Application, including gathering member usernames and/or email addresses via electronic or other means in order to send unsolicited emails and unlawful framing or linking to the Website/Application. Such infractions may give rise to appropriate legal action, including civil, criminal, and injunctive measures.

You consent to avoid developing any databases, websites, applications, software, businesses, or services that directly compete with Flare by utilizing Flare . You further agree and warrant that you will not use the Website or Application for any commercial endeavors, conduct financial transactions over the Website or Application, or open accounts using fictitious usernames. It is imperative to stress that Flare does not advocate or promote the payment of any kind for the use of the Website/Application or its services. Any behavior that violates this policy will be looked into, and you can lose your membership as a result.

In addition, if necessary, appropriate legal action may be taken, including civil, criminal, and injunctive proceedings.

 

4. Permitted License Uses

Subject to your compliance with the terms and conditions set out in this Agreement, Flare grants you a personal, limited, non-commercial, non-exclusive, non-sublicensable, non-assignable, revocable license to access and use our Service, only on your personal computer or other smart device for the sole purpose of personally using this service, and if you create a Flare account by connecting with a third-party platform, such as Google Play or the Facebook, as permitted by the usage rules set forth in the each third-party platform Terms of Service as of the date hereof. The sole purpose of this license is to enable you to use and enjoy the benefit of the Service in the manner permitted by this clause. You may not copy, modify, distribute, sell or lease any part of our services, nor reverse-engineer or attempt to extract the source code of the software, unless applicable laws prohibit these restrictions or you have our written permission.

 

5. Intellectual Property

Any and all intellectual property rights in the Website/Application and the Service are owned entirely by Flare, or are licensed to it. These rights include, without limitation to their existence in any jurisdiction, database rights, copyright, registered or unregistered design rights, patents, trademarks, and other rights of a similar nature. Flare and its licensors may also be entitled to pursue protection for these rights. It is completely forbidden for you to copy, alter, publish, transmit, distribute, perform, display, or sell any proprietary information owned by Flare, unless it is publicly available or you have gotten written permission. You must separately get formal written permission from Flare for any activity not expressly permitted in this Agreement, such as making commercial sales or allowing third parties to use Flare.

 

6. Content Posted At Flare

You agree that any content, messages, photos, videos, audio and video calls or profiles (collectively, "Content") must comply with our Guidelines at Community Guidelines, as updated from time to time.

A. You understand and agree that Flare may at its sole discretion store for review and delete any Content that in the sole judgment of this Agreement or which might be offensive, illegal, or that might violate the rights of, harm, or threaten the safety of other Members or any third parties.

B. You are solely responsible for the Content that You publish or display ("post") via the Website/Application, or transmit to other Members.

C. By posting Content to any public area of the Website/ Application You automatically grant, represent and warrant that You have the right to grant to Flare an irrevocable, perpetual, non-exclusive, fully paid, worldwide license to use, copy, perform, display, and distribute such information and Content and to prepare derivative works of, or incorporate into other works, such information and content, and to grant and authorize sublicenses of the foregoing.

D. The following is a partial list of Content that is illegal or prohibited on the Website/Application. Flare reserves the right to investigate and take appropriate legal action at its sole discretion against anyone who violates this provision including without limitation removing the offending communication from the Service and terminating the membership of such violators. Prohibited Content includes, but is not limited to, Content that:

a. is patently offensive to the online community, such as Content that promotes racism, bigotry, hatred or physical harm of any kind against any group or individual;

b. harasses or advocates harassment of another person;

c. involves the transmission of "junk mail", "chain letters", or unsolicited mass mailing or "spamming"

d. promotes information that You know is defamatory, false, misleading or promotes illegal activities or conduct that is abusive, threatening, obscene, defamatory or libelous;

e. promotes an illegal or unauthorized copy of another person’s copyrighted work, such as providing pirated computer programs or links to them, providing information to circumvent manufacture installed copyright protected devices, or providing pirated music or links to pirated music files;

f. contains restricted or password only access pages, or hidden pages or images (those not linked to or from another accessible page);

g. publicly displays inappropriate Content or material (involving, for example, nudity, bestiality, pornography, graphic violence, or criminal activity);

h. provides material that exploits people under the age of 18 in a sexual or violent manner, or solicits personal information from anyone under 18;

i. provides instructional information about illegal activities such as making or buying illegal weapons, violating someone’s privacy, or providing or creating computer viruses;

j. solicits passwords or personal identifying information for commercial or unlawful purposes from other users;

k. engages in commercial activities and/or sales without Flare prior written consent such as contests, sweepstakes, barter, advertising, and pyramid schemes.

E. You must use the Service in a manner consistent with any and all applicable laws and regulations. Your Content must comply with applicable international, national, and local laws and regulations.

F. You may not include in Your profile any telephone numbers, street addresses, real names, URLs or email addresses. You may not include in Your correspondence with other members any URLs, email addresses or telephone and fax numbers.

G. You may not engage in advertising to, or solicitation of, other Members to buy or sell any products or services through the Service. You may not transmit any chain letters or spam to other Members. Although Flare cannot monitor the conduct of its Members off the Website/Application, it is also a violation of these rules to use any information obtained from the Service to harass, abuse, or harm another person, or in order to contact, advertise to, solicit, or sell to any Member without their prior explicit consent. In order to protect its Members from such advertising or solicitation, Flare reserves the right to restrict the number of emails which a Member may send to other Members in any 24-hour period to a number which Flare deems appropriate in its sole discretion.

H. You may not collect data from Flare either from authorized and not authorized zones through automated means (bots, spiders, scrapers or equivalent means), or by establishing fake user accounts or by anonymous proxy servers or equivalent measures, or by circumventing any technical measures to prevent forbidden activity on Flare. You may not collect data from Flare authorized zones by any other means including manual collection of data.

I. To ensure the quality of the Service provided, Your communication through the Website/ Application may be recorded.

J. Flare reserves the right to investigate and take appropriate legal action at its sole discretion against anyone who violates this Section including without limitation removing the offending communication from the Service and terminating the membership of such violators.

 

7. Services Provided By Third Parties

A. In order to facilitate your use of the Flare, the Service may use third-party services, and the results of such use and access are provided by the third party (including but not limited to the services and contents provided by the third party that you jump to through the Service, or accessed by said third party through Flare). In addition to the terms of this Agreement, you shall comply with the user agreements of third parties in using services provided by third parties on the Flare device. Flare cannot guarantee the security, accuracy and validity of the services and contents provided by third parties and other uncertain risks, and you shall solely bear relevant risks and responsibilities arising therefrom.

B. Whether the third-party services are pre-installed in the Flare device or activated or subscribed by yourself, you understand and agree that Flare disclaims all express or implied warranties with respect to the security, accuracy and validity of the services and contents provided by third parties and other uncertain risks.

C. Any dispute between you and the above third-party services providers shall be settled by you and such third party with you taking relevant responsibilities, if any.

 

8. Copyright Policy

You may not post, distribute, or reproduce in any way any copyrighted material, trademarks, or other proprietary information without obtaining the prior written consent of the owner of such proprietary rights. Without limiting the foregoing, if You believe that Your work has been copied and posted on the Service in a way that constitutes copyright infringement, please supply Flare's copyright agent with the following information: an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest; a description of the copyrighted work that You claim has been infringed; a description of where the material that You claim is infringing on such copyright is located on the Website/ Application; Your address, telephone number, and email address; a written statement by You that You have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; a statement by You, made under penalty of perjury, that the above information in Your notice is accurate and that You are the copyright owner or authorized to act on the copyright owners behalf.

 

9. Member Communications

You are solely responsible for Your interactions with other Flare Members. Flare reserves the right, but has no obligation, to monitor disputes between You and other Members. Also, Flare is not in any kind responsible for expectations, promises or truthfulness of any information of any Member.

 

10. Privacy Policy

When you are using the Service, Flare may need to collect personal data to provide you the Service. Flare pays great attention to the protection of your personal data and has made the Flare Privacy Policy, which states the detailed information of the way Flare collects, uses, stores, transfers, and discloses your personal data. You may refer to the details of the "Flare Privacy Policy", which forms an integral part of this Agreement. By downloading, installing, or using the Services, you agree to be bound by the terms of this Agreement and its Privacy Policy, and Flare will protect your privacy in accordance with this Privacy Policy.

 

11. Suppliers

To provide the Service, Flare may purchase services from various third parties and affiliate marketing partners (collectively, «Suppliers»). The Suppliers are independent contractors and are not agents, or employees of Flare. Flare is not responsible for the willful or negligent acts and/or omissions of any Supplier or any of its respective employees, agents, servants, or representatives including, without limitation, their failure to deliver Services, or partial or inadequate delivery of Services. According to terms of agreement with its Suppliers, Flare is prohibited from rendering the Suppliers contact information. Services provided by the Suppliers include but are not limited to the following:

A. Suppliers provide full, accurate and legitimate information required for the registration of the Members at Flare prior to their registration according to the terms of Agreement.

B. Each supplier may provide translation services for the registered Members and have access to all the correspondence of such Members.

C. Suppliers provide additional services in accordance to the terms of their agreement with Flare.

D. Any additional services requested by Flare Members, which fall into the Suppliers scope of activity, but not defined by Flare terms of Agreement with Supplier, may be processed by Suppliers, but are not automatically granted.

Flare is not in any way responsible for the quality of any additional services provided by the Suppliers. The Website/ Application and the Service are provided "as is" and Flare expressly disclaims any warranty of fitness for a particular purpose or non-infringement. Flare cannot guarantee and does not promise any specific results from use of the Website/ Application and/or the Service.

 

12. Members

Flare does not influence the relationships between Members of the Website/ Application. Members may terminate their membership with Flare at any time. Deactivation of Membership of Flare is governed by the following:

A. In the event a Member is no longer interested in the Services, Flare customer support administrators shall review the correspondence between such Member and other Member's with whom the Member has been corresponding.

B. In the event a Member had requested his/her profile to be deleted from Flare for unspecified personal reasons, other Member shall not have the right to receive any information with respect to the deletion of such a Member's profile, as it would be in violation of Flare's Privacy Policy.

C. In the event, a Member is found on an anti-scam site, or in case we receive reliable proof of the Member's illegal activities from another Member, such Member's profile may be deleted from the Website/ Application provided that Flare, in its sole and unfettered discretion, considers the supplied information substantial and irrefutable.

 

13. Fees And Virtual Items

A. Flare offer both free service and paid services. For the Flare free service, you understand and agree that although some features of Flare and its Service are currently offered to you free of charge, however, along with the continuous renewal of our Service, you may need to pay for some part of Flare or Service provided by Flare.

B. For the Flare paid service ("In-App Purchase"), we will clearly notify you before your use and you may choose whether to accept or use such paid features or service. At that time, please use such paid service according to our instructions (including but not limited to service fee standards, payment terms and service rules). If you choose to use such paid services, you acknowledge and agree that additional terms, disclosed to you at the point of purchase, may apply, and that such additional terms are incorporated herein by reference.

C. You may make an In-App Purchase through the following payment methods ("Payment Method"): Making a purchase through a third-party platform which includes Google Play Store ("Third-Party Store");
Please note that once you have made an In-App Purchase, you authorize us to charge your chosen Payment Method.

D. You may be able to purchase or earn a limited, personal, non-transferable, non-sublicensable, revocable license to use "virtual items", which could include virtual products or virtual "gold coins" or other units that are exchangeable within the Service for virtual products (collectively, "Virtual Items").

E. The price of the Virtual Items will be displayed at the point of purchase. All charges and payments for Virtual Items will be made in the currency specified at the point of purchase through the relevant payment mechanism. Currency exchange settlements, foreign transaction fees and payment channel fees, if any, are based on your agreement with the applicable payment provider.

F. Virtual Item are not property good such as balances or advances. Any Virtual Item balance shown in your account does not constitute a real-world balance or reflect any stored value, but instead constitutes a measurement of the extent of your license.

G. No Virtual Items may be assigned or transferred to any other user of the Service or third party except as expressly permitted by us in writing. The sale, barter, assignment, or other disposal of any Virtual Items, other than by us, is expressly prohibited.

H. Any Virtual Items assigned, sold, or otherwise transferred without the express written consent of us are void. Any user of the Service who violates this restriction may have his or her account terminated us, forfeit Virtual Items from his or her account, and/or be subject to liability for damages and litigation and transaction costs.

I. Flare shall have no liability to you or any third party in the event that Flare exercises any such rights. Virtual Items may only be redeemed through the Service. The provision of Virtual Items for use in the Service is a service that commences immediately upon the acceptance of your purchase of such Virtual Items.

J. WHEN YOU INITIATE A REFUND, THE REFUND POLICY IS SUBJECT TO THE SPECIFIC POLICIES OF THIRD-PARTY STORE. YOU ACKNOWLEDGE THAT THAT YOU WILL NOT RECEIVE MONEY OR OTHER COMPENSATION FOR UNUSED VIRTUAL ITEMS WHEN AN ACCOUNT IS CLOSED, WHETHER SUCH CLOSURE WAS VOLUNTARY OR INVOLUNTARY.

K. Flare reserves the right to investigate and/or terminate your account without a refund of any purchases if you have violated this Agreement and Community Guidelines, misused the Service, or behaved in a way that Flare regards as inappropriate or unlawful, including actions or communications that occur on or off the Service.

L. If you want to know more about Flare's paid service rules, please check our Payment Agreement.

M. Flare, in its sole discretion, reserves the right to charge fees for the right to access or use Virtual Items and/or may distribute Virtual Items with or without charge. Flare may manage, regulate, control, modify, or eliminate Virtual Items at any time. You shall not sell, redeem, or otherwise transfer Virtual Items to any person or entity. You cannot cancel an order for delivery of digital content that is not delivered on a physical medium if order processing has begun with your explicit prior consent and acknowledgement that you will thereby lose your right of cancellation. That means that such purchases are final and non-refundable.

N. Your use of the Service will consume your device, bandwidth, traffic and other resources. Fees for the above resources such as purchasing a Flare device, Internet access fees, SMS fees, and payment for Flare software's value-added services shall be borne by yourself.

 

14. Indemnification

You will indemnify, release and hold harmless Flare, its parent, subsidiaries and affiliates, and all officers, directors, agents and employees thereof, and any party acting on Flare’s behalf, from and against any and all third party claims, actions, liabilities, losses, damages, judgments, costs and expenses, including reasonable attorneys’ fees (collectively, "Claims") arising out of (i) any use of the Flare Service or products appearing on the Flare Service by you or by any person that is not in accordance with the terms of this Agreement; (ii) any breach of this Agreement by you or by any person that you allow to use the Flare Service; or (iii) any violation of any laws, regulations or the rights of any third party by you or by any person that you allow to use the Flare Service or products appearing on the Flare Service.

 

15. Disclaimers

Flare PROVIDES THE SERVICE ON AN "AS IS" BASIS AND GRANTS NO WARRANTIES OF ANY KIND, EXPRESSED, IMPLIED OR STATUTORY, IN ANY COMMUNICATION WITH ITS REPRESENTATIVES, OTHERWISE WITH RESPECT TO THE SERVICE. Flare SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. FURTHER, Flare DOES NOT WARRANT THAT YOUR USE OF THE SERVICE WILL BE SECURE, UNINTERRUPTED, ALWAYS AVAILABLE OR ERROR-FREE, OR THAT THE SERVICE WILL MEET YOUR REQUIREMENTS OR THAT ANY DEFECTS IN THE SERVICE WILL BE CORRECTED. Flare DISCLAIMS LIABILITY FOR, AND NO WARRANTY IS MADE WITH RESPECT TO, CONNECTIVITY AND AVAILABILITY.

Although each member must agree to the Agreement, Flare cannot guarantee that each member is at least the required minimum age, nor does it accept responsibility or liability for any content, communication or other use or access of the Service by persons under the age of 18 in violation of this Agreement. Also, it is possible that other members or users (including unauthorized users, or "hackers") may post or transmit offensive or obscene materials through the Service and that You may be involuntarily exposed to such offensive or obscene materials. It also is possible for others to obtain personal information about You due to Your use of the Service. Those others may use Your information for purposes other than what You intended. Flare is not responsible for the use of any personal information that You disclose on the Service. Please carefully select the type of information that You post on the Service or release to others. We can't guarantee that the particular Member is using his profile personally, but we do all possible to block such behavior.

Flare DISCLAIMS ALL LIABILITY, REGARDLESS OF THE FORM OF ACTION, FOR THE ACTS OR OMISSIONS OF OTHER MEMBERS OR USERS (INCLUDING UNAUTHORIZED USERS), WHETHER SUCH ACTS OR OMISSIONS OCCUR DURING THE USE OF THE SERVICE OR OTHERWISE. Flare is not responsible for any incorrect or inaccurate Content posted on the Website/ Application or in connection with the Service, whether caused by users of the Website/ Application, Members or by any of the equipment or programming associated with or utilized in the Service. Flare is not responsible for the conduct, whether online or offline, of any user of the Website/ Application or Member of the Service. Flare assumes no responsibility for any error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft or destruction or unauthorized access to, or alteration of, user or Member communications. Flare is not responsible for any problems or technical malfunction of any telephone network or lines, computer online systems, servers or providers, computer equipment, software, failure of email or players on account of technical problems or traffic congestion on the Internet or at any Websites/ Applications or combination thereof, including injury or damage to users and/or Members or to any other persons computer related to or resulting from participating or downloading materials in connection with the Web and/or in connection with the Service. Under no circumstances will Flare be responsible for any loss or damage, including personal injury or death, resulting from anyone’s use of the Website/ Application or the Service, any Content posted on the Website/ Application or transmitted to Members, or any interactions between users of the Website/ Application, whether online or offline.

 

16. Limitation Of Liability

EXCEPT IN JURISDICTIONS WHERE SUCH PROVISIONS ARE RESTRICTED, IN NO EVENT WILL Flare BE LIABLE TO YOU OR ANY THIRD PERSON FOR ANY INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL OR PUNITIVE DAMAGES, INCLUDING ALSO LOST PROFITS ARISING FROM YOUR USE OF THE WEBSITE/ APPLICATION OR THE SERVICE, AS WELL AS DAMAGES FOR LOSS OF DATE, LOSS OF PROGRAMS, COST OF PROCUREMENT OF SUBSTITUTE SERVICES OR SERVICE INTERRUPTIONS, EVEN IF Flare KNOWS OR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Flare IS NOT RESPONSIBLE FOR ANY ACTIVITIES OUTSIDE OF OUR SERVICES (INCLUDING, BUT NOT LIMITED TO EXPENSES RELATED TO TRAVEL, DELIVERIES, MEETINGS ETC.). THOSE EXPENSES ARE YOUR OWN RESPONSIBILITY. NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, Flare'S LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER, AND REGARDLESS OF THE FORM OF THE ACTION, WILL AT ALL TIMES BE LIMITED TO THE AMOUNT PAID, IF ANY, BY YOU TO Flare FOR THE SERVICE DURING THE TERM OF MEMBERSHIP.

 

17. Disputes

You acknowledge that the transactions involving your use of the Website/Application and your purchase of products or services took place in the country of incorporation of the company owning Flare.

Subject to the Supplemental Terms – Jurisdiction Specific, any dispute, claim or controversy ("Claim") relating in any way to this Agreement, the Site, or your use of Flare will be resolved by binding arbitration as provided in this paragraph 17, rather than in court, except that you may assert claims in small claims court if your claims qualify.

Subject to the Supplemental Terms – Jurisdiction Specific, any dispute, controversy or claim (whether in contract, tort or otherwise) arising out of, relating to, or in connection with these Terms, including their existence, validity, interpretation, performance, breach or termination, will be referred to and finally resolved by arbitration administered by the Singapore International Arbitration Centre("SIAC") under the Arbitration Rules of the Singapore International Arbitration Centre in force when the Notice of Arbitration is submitted. The seat of the arbitration will be Singapore. There will be one arbitrator only. The arbitration proceedings will be conducted in English.

THE ARBITRATOR MAY AWARD MONEY OR INUNCTIVE RELIEF ONLY IN FAVOR OF THE INDIVIDUAL PARTY SEEKING RELIEF AND ONLY TO THE EXTENT NECESSARY TO PROVIDE RELIEF WARRANTED BY THAT PARTY'S INDIVIDUAL CLAIM. NO CLASS OR REPRESENTATIVE OR PRIVATE ATTORNEY GENERAL THEORIES OF LIABILITY OR PRAYERS FOR RELIEF MAY BE MAINTAINED IN ANY ARBITRATION HELD UNDER THIS AGREEMENT. If for any reason a claim proceeds in court rather than in arbitration, we each waive any right to a jury trial. We also both agree that you or we may bring suit in court to enjoin infringement or other misuse of intellectual property rights. You will attempt to resolve all disputes with respect to the Services through communication with Flare's customer service. If parties are unable to resolve the dispute, You must use the dispute resolution mechanism discussed above in this Section. Please also note should you chargeback any transactions billed to your account, Flare may be required to disclose any and/or all private communications sent/received by You through our Service to prove the validity of the charges billed to Your account and Flare's privacy policy will therefore not restrain any such disclosures.

All claims and disputes relating in any way to your visit to the Website/Application or to products or services sold or distributed by Flare or through Flare MUST BE ARBITRATED ON AN INDIVIDUAL BASIS AND NOT ON A CLASS OR COLLECTIVE BASIS, AND YOU GIVE UP YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION OR ANY OTHER CLASS PROCEEDING. Only individual relief is available, and claims of more than one customer or user cannot be arbitrated or consolidated with those of any other customer or user. The arbitration proceeding will not be consolidated with any other matters or joined with any other cases or parties.

 

18. Special Terms

A) USA

If you are a user of Flare in the USA, the below Additional Terms: (a) are incorporated into these Terms; (b) apply to your use of Flare; and (c) override the head terms of these Terms to the extent of any inconsistency.

If you are a user of Flare in the United States of America, the following terms expressly replaces the above "Governing Law and Dispute Resolution" section of these Terms.

If you live in (or, if a business, your principal place of business is in) the United States, the laws of the state where you live govern all claims, regardless of conflict of law principles, except that the Federal Arbitration Act governs all provisions relating to arbitration. You and we irrevocably consent to the exclusive jurisdiction and venue of the state or federal courts of California, for all disputes arising out of or relating to these Terms that are heard in court (excluding arbitration).

EACH OF THE PARTIES HERETO IRREVOCABLY WAIVES ANY AND ALL RIGHT TO TRIAL BY JURY OR TO PARTICIPATE IN A CLASS ACTION IN ANY LEGAL PROCEEDING ARISING OUT OF OR RELATING TO THESE TERMS OR THE TRANSACTIONS CONTEMPLATED HEREBY.

In the event of a dispute, you and we agree to try for sixty (60) days to resolve it informally. If you and we are unable to come to informal resolution within sixty (60) days, you and we agree to binding individual arbitration before the American Arbitration Association ("AAA") under the Federal Arbitration Act ("FAA") (with such arbitration to be conducted under the AAA's Commercial Arbitration Rules), and not to sue in court in front of a judge or jury. Instead, a neutral arbitrator will decide and the arbitrator's decision will be final except for a limited right of appeal under the FAA. Class action lawsuits, class-wide arbitrations, private attorney-general actions, and any other proceeding where someone acts in a representative capacity are not allowed, and nor is combining individual proceedings without the consent of all parties. These Terms govern to the extent they conflict with the AAA's Commercial Arbitration Rules or Consumer Arbitration Rules. You and we must file in arbitration any claim or dispute (except intellectual property disputes) within one year from when it first could be filed. If the class action waiver is found to be illegal or unenforceable as to all or some parts of a dispute, then those parts won't be arbitrated but will proceed in court, with the rest proceeding in arbitration. If any other provision of these provisions regarding arbitration is found to be illegal or unenforceable, that provision will be severed but the rest of these provisions regarding arbitration still apply.

If you are a California resident, then (except to the extent prohibited by applicable laws) you agree to waive California Civil Code Section 1542, and any similar provision in any other jurisdiction (if you are a resident of such other jurisdiction), which states: "A general release does not extend to claims that the creditor or releasing party does not know or suspect to exist in his or her favor at the time of executing the release and that, if known by him or her, would have materially affected his or her settlement with the debtor or released party".

B) UK

If you are a user of Flare and located in the United Kingdom, the below Additional Terms: (a) are incorporated into these Terms; (b) apply to your use of Flare; and (c) override the head terms of these Terms to the extent of any inconsistency.

These Terms are governed by the law of the jurisdiction in which you are a resident.

If we have a dispute, we will first try to resolve it with you amicably.

If we cannot resolve our dispute, you or we can go to your local courts. You can also go to the following courts:

A. If you reside in the Republic of Ireland, the courts of the Republic of Ireland will have non-exclusive jurisdiction over disputes;

B. If you reside in England or Wales, the courts of England and Wales will have non-exclusive jurisdiction over disputes;

C. If you reside in Scotland, the courts of Scotland will have non-exclusive jurisdiction over disputes;

D. If you reside in Northern Ireland, the courts of Northern Ireland will have non-exclusive jurisdiction over disputes.

We are committed to resolving all disputes amicably, but if an agreement cannot be reached, you have the right to apply the law of your jurisdiction and bring the dispute to the appropriate court.

 

19. General Terms

A. Heading. The headings of all terms of this Agreement are for reference purpose only, have no actual meanings themselves, and shall not be used as a basis for interpreting the meanings of this Agreement.

B. Severability. If any term or provision of this Agreement is held to be invalid or unenforceable by any judicial or administrative authority for any reasons, such determination shall not affect the validity of enforceability of the remaining terms and provisions of the Agreement hereof, and the remaining provisions of this Agreement shall remain in full effect and shall be construed in accordance with its terms.

C. Languages. If this Agreement is made in English and other languages. In case of any discrepancy, the English version hereof shall prevail.

D. No Waiver. The failure of Flare to enforce at any time any of the provisions of the Flare Service, or the failure by Flare to require at any time performance by you of any of the provisions of the Flare Service, shall in no way be construed to be a present or future waiver of such provisions, nor in any way affect the right of Flare to enforce such provision thereafter. The express waiver by Flare of any provision, condition or requirement of the Flare Service shall not constitute a waiver of any future obligation to comply with such provision, condition, or requirement.

E. Entire Agreement. This Agreement constitutes the entire agreement between you and Flare governing your use of Flare software and supersedes any prior agreements between you and Flare relating to the use of Flare software. You may also be subject to additional terms and conditions that may apply when you use or purchase open-source software, third-party content, or other Flare Service.

 

About us

Flare is an app owned and operated by Light Cone Pte. Ltd.

We are registered in Singpore.

Our registered office is at 111 North Bridge Road #29-06a, Peninsula Plaza, Singapore.

You can reach us at:

Customer service email: flare_app@outlook.com